FAQs
Technology & maintenance
How do I use it?
Fill your jug with water from your tap or a hose and put in the Olafiltro. The water filters as you pump.
How long does it last?
Each purifier cartridge lasts 125 gallons (approximately 3 months) and offers the highest protection-to-value ratio of any filter on the market.
What does it block?
Eliminates: Waterborne pathogens (99.99% of viruses, 99.9999% of bacteria, 99.9% of protozoan cysts), including rotavirus, hepatitis A, norovirus, giardiasis, cryptosporidium, E. coli , cholera, salmonella, dysentery and more.
Filters: Particulates (i.e. silt, microplastics, etc.); ultra-powdered activated carbon effectively absorbs chemicals (including PFAS and VOCs), pesticides, heavy metals, tastes and odors.
Earn money with us
How does the referral program work?
It's really easy! Follow this link. Enter your details and we will send you an email with a code that you will share with your friends. When they use your code, they get 15% off their order and we send MXN$100 to your Paypal, Venmo or Zelle account!
Is there a limit on how much I can earn?
The sky's the limit! We want you to make a lot of money because that means more people have easy access to clean water, there's less trash in landfills, and it's better for the earth. So tell everyone! Send text messages to your WhatsApp groups, post it on Facebook and tell your TikTok followers.
Shipping & returns
Where do you ship from?
For US orders, we ship from the US. For Mexico orders, we ship from Mexico. For orders from Guatemala, we ship from Guatemala.
How long until I receive my fliter?
Standard shipping takes approximately 1 week!
How do I make a return?
Simply email us and we will start the process for you.
Get in touch
Have questions about your order or a general inquiry?